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Frequently asked questions
Here you can find the answers to the most important questions about our services, how we work and how you can benefit.
Fixing machinery stoppages is our no. 1 priority. If necessary, we can reorganise other servicing appointments to get your production back up and running as quickly as possible. It is often possible to narrow down a problem on the phone, making the on-site repair easier and faster.
Yes, our technicians have expert knowledge of all kinds of Trumpf machinery (e.g. flat-bed systems, stamping machines, combined machines, press brakes, automations and software), and can provide you with all the help you need.
That is hard to say, as every project is different. Please contact us for a free and non-binding consultation. This will allow us to give an initial assessment of how long the optimisation project will take.
Sure. We can track down scarce spare parts, procure components that do the same job or repair your existing parts for the job at hand. We can also replace controllers to help you avoid costly refits.
Backups are incredibly important. Without a backup, a defect in your machine’s hard drive can wipe out machine-specific data and shut down your production for a long time. We would be happy to perform professional backups for you.
We offer training sessions for machinery and programming that are suitable for both beginners and advanced users. We can also help train your staff in how to perform the necessary servicing and maintenance work. Simply get in touch and tell us what you need.
Machines never break down during training sessions, only in real-life production scenarios. We can support and optimise your production without interrupting operations. In doing so, we go one step further than standard service companies by taking an all-round look at your production, rather than concentrating on individual machines.
Working with your machinery gives us an idea of which other machines would be a good addition. We would be happy to help you procure the right machine for the right price and get it back in good working order if necessary.
We will be happy to help you find buyers for your used Trumpf machines. Simply get in touch!
